Streamline patient check-in with our integrated self-service kiosk. The system automatically assigns numbers for various types, manages missed or re-examinations, and ensures examination rooms remain undisturbed. Track progress on waiting boards or TV screens for easy patient queue status monitoring. Elevate the overall customer service experience with this optimal assistant.
- Seamlessly integrate hospital registration and laboratory systems.
- Patients self-check-in with health insurance cards, prioritizing appointments automatically.
- Customize queuing logic for different departments, optimizing call methods.
- Use a broadcast system for designated examination rooms, ideal for compact waiting areas.
- Support special areas with card-based or touch-enabled check-ins, providing clear progress updates for waiting patients and real-time insights for healthcare staff.
1. The counter can perform multiple businesses and set business execution priorities so that the counters can support each other and effectively divide work to avoid uneven work distribution such as idle and busy counters.
2. The system can set the comprehensive counter business priority. The business type selected by the patient (for example: registration or pricing or hospitalization) will be automatically assigned to the set counter to perform other services of the business instead of manually. Select a business category.
3. The design of the pre-calling number mechanism reminds you to prepare for the next number, which can speed up the processing of people flow and reduce waiting.
4. The opening hours of each counter service can be set, for example: hospitalization services can be processed from 7 am to 10 am.
Minimize disruptions
Enhance satisfaction
Reduce anxiety
Reduce disruptions from missed-number patients in examination rooms by 95%.
Nursing staff efficiently manage the waiting queue, ensuring timely arrangements for missed-number and post-examination patients, ultimately boosting patient satisfaction.
Patients can wait comfortably in the rest area without worrying about missing their turn, reducing patient anxiety.
軟硬深度整合
方便情境應用
彈性需求配套
