Efficient and precise, assisting in enhancing the sense of safety on the NCKU campus.
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The completion of on-campus investigations within two days and emergency assistance arriving within three minutes have significantly enhanced the sense of safety on the campus of National Cheng Kung University (NCKU). Under the umbrella of BenQ’s subsidiary, Mingji Zhulu, services have been provided to establish the NCKU Campus Safety Operations Center, contributing to the tangible improvement of campus security. The time required for problem clarification and emergency assistance has been reduced by over 60%. In the case of the Panshi Fleet assistance in clarifying contacts, the on-campus investigation was completed in less than two days, and the response time to emergencies was reduced from 10 minutes to 3 minutes.
The NCKU Campus Safety Operations Center held its inauguration ceremony and function explanation on September 17th, employing advanced smart technologies to enhance the efficiency of operations, warnings, and rescue efforts in public spaces. Over the past six months, emergency kiosks with video interaction capabilities have helped manage numerous on-campus traffic and injury-related emergencies. During the Panshi Fleet case, they effectively clarified the contacts of confirmed cases, avoiding unnecessary isolation and panic.
NCKU President Su Hui-chen emphasized the importance of implementing effective security mechanisms to create a university campus filled with truth-seeking, kindness, and aesthetic life. BenQ Zhulu General Manager Zeng Wen-xing stressed that a safe campus is fundamental to effective education. Deploying advanced technology ensures timely warnings and effective responses to emergencies before they escalate. The deployment of a central command center allows for swift situational awareness, facilitated by the proactive deployment of smart technology.
The implementation of the Campus Safety Operations Center involves a comprehensive reevaluation and integration of surveillance cameras and emergency kiosk locations into a visualized operation interface. This streamlines problem identification and resolution processes, significantly reducing the time needed for operations. For instance, in the Panshi Fleet case, the investigation time was shortened from 3 to 4 days to 3 to 4 hours. Moreover, new emergency kiosks, acting as frontline guardians, have been deployed across campus, equipped with emergency buttons linked to the operations center and integrated with nearby surveillance cameras for clearer communication and response.
Recent emergency incidents have demonstrated the effectiveness of the emergency kiosks, significantly reducing response times from an average of 10 minutes to 3 minutes. The surveillance cameras on these kiosks also aid in clarifying incident details, further enhancing campus security.